Addison Hills is the most active new-construction neighborhood in Cedar Hill right now. It sits on South Duncanville Road, about three miles south of Belt Line Road, near the line between Dallas and Ellis counties. City records show the final plat for 246 residential lots approved in 2023, and land development started in 2024. Reporting at the time described the site as about 69 acres with nearly 12 acres of open space. Lennar and Bloomfield Homes are both building here, with model homes on Baldwin Drive.
From our shop on East Belt Line Rd, it is a straight run down Duncanville Road.
New Home, New Appliances, New Problems
People expect a brand-new appliance to be trouble-free. Most are. But in a neighborhood where a couple hundred kitchens and laundry rooms are being installed within a few years, a few things come up again and again, and many of them are installation issues rather than broken parts.
Common installation problems we find
- Dishwashers that leave standing water because the drain hose has no high loop, is kinked, or the knockout plug in the disposal was never removed. See dishwasher repair.
- Refrigerators that leak or won't make ice because the water line was never fully opened, a fitting is loose, or the unit is not level. See ice maker repair.
- Front-load washers that shake across the floor because the shipping bolts were left in or the feet were not adjusted. See washer repair.
- Gas ranges with weak or yellow flames, which can point to the wrong orifice setup or a gas supply issue. Bloomfield lists gas utilities as standard in its homes here, so this one matters. If you ever smell gas, do not use switches or the range; leave the house and call the gas company from outside. See stove and range repair.
- Dryers that run hot or slow because the vent hose is crushed behind the machine.
Early failures
Sometimes a part really is defective out of the box: a control board that resets itself, an ice maker motor that dies in the first month, a dishwasher pump that hums but doesn't move water. These are usually covered by the manufacturer's warranty.
Warranty Questions: What We Can and Can't Do
We want to be clear about this, because it saves you time and money:
- Check your paperwork first. New appliances usually come with a manufacturer's warranty, and your builder may also have a process for reporting problems in the first months after closing.
- If you are not sure what is wrong, we can diagnose it. We will tell you what we find and whether it looks like an installation problem, a defect, or damage.
- If it looks like a warranty issue, we will say so. Warranty repairs are handled through the manufacturer or builder, and we do not promise to perform warranty work. You can take our findings to them.
- If it is not a warranty issue, such as a loose fitting, a kinked hose, or something outside coverage, we give you the price before we start. Most repairs are finished in one visit when the part is on the truck.
Keep a new-home folder: Put the closing date, each appliance's model and serial number, and the receipts or builder documents in one place. Snap a photo of each rating plate now while the appliances are easy to reach. It makes any warranty claim or repair much faster later.
Addison Hills Appliance Repair FAQ
Will you fix my brand-new appliance under warranty?
We do not promise warranty work. What we can do is diagnose the problem and tell you whether it looks like something the manufacturer or builder should handle. If it is not covered, we can repair it.
My new dishwasher won't drain. Is it defective?
Often it is not. A new dishwasher connected to a disposal will not drain if the knockout plug inside the disposal inlet was never removed. That and a kinked drain hose are the first things we check.
Can you help if I am still moving in and the appliances were never used?
Yes. Call (972) 961-2438 and we can check the hookups and confirm everything runs. We are open 24/7.
Nearby: Bear Creek · Cedar Crest