High Pointe covers a large stretch of Cedar Hill's east side. The city lists about 2,650 properties inside it and dates the start of development to 1980. In 1998 its residents petitioned to become the city's first Public Improvement District, and that district still pays for landscaping and upkeep across the neighborhood. Inside High Pointe are smaller sections with their own names, including Braeglen, Sweetbriar, Creekside, the Reserve, and the Meadows, plus High Pointe Village and High Pointe Manor on the city's neighborhood map.
From our shop on East Belt Line Rd, High Pointe is a short drive. That matters when a washer is stuck full of water on a school night.
A Neighborhood Built Over Many Years
Because High Pointe filled in section by section, the homes are not all the same age. Some streets have houses from the 1980s that are on their third refrigerator. Others went up in the 1990s and 2000s and may still have a few builder-grade appliances that came with the house. When you call, it helps to tell us roughly when your appliance was installed, not just when the house was built. A 2004 dishwasher and a 2021 dishwasher fail in very different ways.
Where Family Homes Wear Out First
High Pointe has four city parks inside it (Bradford Park, J.W. Williams Park, The Meadows Park, and Ramsey Park) and High Pointe Elementary on High Pointe Lane. It is a family neighborhood, and family life means grass-stained sports uniforms, full dishwashers, and a refrigerator door that opens fifty times a day. The repairs we see most here follow that pattern.
Laundry
Top-load washers that stop agitating, front-loaders that won't drain because a sock got into the pump, and dryers that need two cycles. Overloading is the biggest single cause of washer suspension and drive problems. See washer repair and dryer repair for symptoms and what to check.
Kitchen
Dishwashers that leave a gritty film or stop draining, usually from a clogged filter or drain hose. Refrigerators where the fresh food side warms up while the freezer stays cold, which is often an evaporator fan or a defrost problem. Our dishwasher repair and refrigerator repair pages explain more.
Safety check for busy laundry rooms: If your dryer is taking longer than usual, pull it out and look at the vent hose behind it. Crushed or lint-packed vents make dryers overheat and are a fire risk. Clean the lint screen every load, and if the outside vent flap barely opens while the dryer runs, the duct needs cleaning.
Repair Before You Replace
In a big neighborhood like this, a lot of homeowners hear from a neighbor that a broken washer "isn't worth fixing." Sometimes that is true. Often it is a lid switch, a drain pump, or a belt. We test first and give you a price before any repair work starts, so you can compare it with the cost of a new machine. If you want to think it through ahead of time, read our guide on whether to repair or replace an appliance.
High Pointe Appliance Repair FAQ
Do you cover all of High Pointe, including Braeglen and the Reserve?
Yes. We service every section of High Pointe, including Braeglen, Sweetbriar, Creekside, the Reserve, the Meadows, High Pointe Village, and High Pointe Manor.
My washer stopped mid-cycle full of water. What should I do before you get there?
Unplug it, then check whether the drain hose is kinked behind the machine. Do not force the door on a front-loader; most lock until the water is out. Put towels down and call (972) 961-2438. We are open 24/7.
Can you fix an older appliance that came with the house?
Usually, yes. We work on all major brands, and many older machines are simpler to repair than new ones. If parts are no longer available, we will tell you that up front.
Nearby: Waterford Oaks · Windmill Hill